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Fallas en Fanki durante preventa México vs Portugal
La boletera Fanki, encargada de gestionar la venta de entradas para el partido entre México y Portugal en el Estadio Ciudad de México ––antes Estadio Azteca–– registró fallas durante la preventa y generó inconformidad entre la afición que buscaba asegurar su lugar ante la posible visita de Cristiano Rolando el próximo 28 de marzo.
Te interesa: El Mundial que reta a México a modernizarse antes de recibir al mundo
La preventa estaba programada para iniciar a las 09:00 horas de este miércoles, pero 20 minutos antes los usuarios reportaron fallas tanto en la página web como en la aplicación de la boletera.
Querida afición de la Selección de México:
— Fanki (@Fankisports) December 10, 2025
La preventa Banorte de México vs Portugal queda reprogramada.
🗓️ 11 y 12 de diciembre 2025
⏰ Desde las 9:00 a.m.
📍 Partido: 28 de marzo 2026 – 19:00 hrs (CDMX)
Canales oficiales:
📩 soporte@fanki.mx
📞 +57 317 0292048 pic.twitter.com/mvg1DDIe1b
Los sistemas marcaban error al intentar ingresar, lo que impidió el acceso a la fila virtual. Ante la ola de comentarios y quejas, la empresa informo que el inicio de la preventa se recorrería a las 09:30 horas. “Estamos trabajando para que vivas la mejor experiencia”, informó la empresa.
🚨Aviso importante🚨
— Profeco (@Profeco) December 10, 2025
Instamos a la boletera @Fankisports a brindar información precisa a las y los aficionados que intentan adquirir un boleto para el partido de fútbol de México contra Portugal, pues su derecho es tener datos precisos, oportunos y veraces.
Además, se exhorta a… pic.twitter.com/eg1Lo8HBDm
El encuentro entre México y Portugal está programado para inaugurar el Estadio Ciudad de México, fecha donde el Coloso de Santa Úrsula volverá a abrir sus puertas para recibir un duelo internacional de alta expectativa.
La Procuraduría Federal del Consumidor (Profeco) instó a la empresa a transparentar los datos relacionados a la venta de entradas y exhortó a la boletera a establecer una línea de comunicación formal con la institución, con el fin de atender inquietudes, prevenir abusos y garantizar que se respeten los derechos de los consumidores.
