The Pro Football Hall of Fame is offering a refund plan for those who attended the Hall of Fame Game that was canceled due to poor field conditions.
Fans who had tickets for the game will received a full refund, to include parking, shipping and handling fees, and one night of hotel accommodations to fans that meet the eligibility.
“The Hall of Fame game is our event. We sincerely regret disappointing fans but we believe that cancelling the game was the right thing to do," Pro Football Hall of Fame President David Baker said. "Respect for players and their safety must always come first, especially by the Hall of Fame. We take full responsibility for what occurred at the game. We are doing what is right for our fans. We will learn from this experience so something like this never happens again.”
Fans with tickets will also receive four admission tickets to the museum to be used once any time during the next five years, as well as a commemorative photo of the Hall of Fame Class of 2016, a copy of the 2016–17 Pro Football Hall of Fame Yearbook, a chance to buy tickets once in the next five years to the Pro Football Hall of Fame Enshrinement Ceremony or Hall of Fame Game before the general public and a 30% discount to merchandise purchases from the museum’s online store.
A $5 million class-action lawsuit was filed against the National Football League and Pro Football Hall of Fame for the cancelation of the game earlier this month.
Those that accept the Hall of Fame's refund plan forfeit "all of the claims asserted or which could be asserted in the lawsuit and will not be permitted to participate in any way or receive anything that might be obtained in the lawsuit."
- Scooby Axson